Here you will find the latest up-to-date product information on URKUND and its different components.
URKUND statistics & administration
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URKUND answers support issues workdays between 08.00 and 18.00, Central European Time. URKUND support is free of charge and is open for both faculty and students.
Please note only teaching staff at organisations that have a licence can apply for accounts. We do not provide accounts for students or private individuals.
1. Send an e-mail to our customer support requesting an account. State your name, the name of your educational organisation and your work-email. Our support staff will create an account for you and send a registration confirmation containing all you need to get started to your work-email.
2. If several teachers/professors require user accounts it is easiest if the person in charge of URKUND within your organization compiles an Excel-file with two columns – the first containing the full name of each staff member and the second containing the corresponding e-mail address – and then e-mails this to URKUND customer support. If your organisation has selected this option, you will receive a registration confirmation containing all you need to get started to your work-emai
3. Persons in charge of URKUND within an organisation can themselves, if they use URSA Minor, URKUND’s tool for statistics and administration, create, delete and edit user accounts for teachers/professors. Contact the chief administrator of URKUND to request an account.
It is primarily up to the teachers/professors which file formats they accept that decides what is sent through URKUND. If there are no such instructions available, URKUND supports the following file formats: .doc, .docx, .xls, .xlsx, .sxw, .ppt, .pptx, .pdf, .txt, .rtf, .html, .htm, .wps, .odt and .pages (4).
Documents of other types will not be accepted by URKUND. Instead of a confirmation e-mail the submitter will receive an error message. Please note that documents submitted to URKUND may not contain any document protection or encryption.